Refund, Returns & Cancellation Policy

Necia Boston Coaching | Bankable Beauty Hustle

Effective Date: [Insert publication date]

Thank you for investing in your business through Necia Boston Coaching and Bankable Beauty Hustle. We are committed to providing valuable products, educational resources, and business development experiences.

Please review this policy before completing your purchase.

1. Physical Products

All sales of the Bankable Beauty Hustle CEO Annual Planner are final.

We do not accept returns, exchanges, or cancellations for reasons including change of mind, accidental purchases, or unused products.

Damaged, Defective, or Incorrect Orders

If your planner arrives damaged, defective, or incorrect, please contact our customer support team within seven (7) calendar days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging when available.

We will review the issue and determine the appropriate resolution, which may include a replacement, exchange, or refund.

Customers will not be responsible for return shipping costs when a return is required because of our error or a qualifying damaged or defective product.

Other physical products may have separate return conditions displayed on their respective product pages.

2. Digital Products and Educational Resources

Digital downloads, ebooks, templates, workbooks, recorded courses, and other downloadable educational resources are generally nonrefundable once access has been delivered.

If a digital product is defective or inaccessible, please contact us so we can investigate and provide a reasonable resolution.

3. Live Classes, Workshops, and Planning Sessions

Registration fees for live classes, webinars, workshops, and group planning sessions are generally nonrefundable.

If you are unable to attend, access to a recording, transfer, or alternative session will be available only when expressly included in the specific offer.

If we cancel a paid event without providing a reasonable alternative, eligible purchasers will receive a refund or another remedy as required by applicable law.

4. Coaching and Consulting Services

Coaching sessions, strategy consultations, VIP Days, intensives, and other consulting services may have individual cancellation and rescheduling requirements.

The applicable terms will be disclosed during booking or enrollment.

Failure to attend a scheduled session does not automatically qualify the purchaser for a refund.

Any additional program-specific agreement accepted at enrollment will apply to that program, subject to applicable law.

5. CEO Headquarters and AI Companion Access

Certain purchases include access to Bankable CEO Headquarters, the AI CEO Companion, or other digital resources.

Access is provided according to the eligibility, duration, and usage terms of the purchased product or program.

Refunds and Access Revocation

If a purchase is refunded, canceled, reversed, or successfully disputed, any complimentary or bundled digital access granted solely through that purchase may be suspended or revoked.

This includes access to Bankable CEO Headquarters, the AI CEO Companion, digital materials, recordings, and related benefits associated with the refunded purchase.

Access purchased independently through a separate, valid transaction will not automatically be affected.

We may also revoke access associated with fraudulent transactions or material violations of applicable program terms, subject to applicable law.

6. Subscriptions and Recurring Payments

Any subscription or recurring service will have its price, billing frequency, renewal terms, cancellation instructions, and access duration disclosed before enrollment.

Canceling a subscription stops future charges according to its disclosed billing terms. Cancellation does not automatically create a refund for a previously billed period.

Access to subscription-based resources may end when the paid subscription period expires.

Subscription cancellation rights and refunds will be honored as required by applicable law.

7. Approved Refunds

When a refund is approved, it will generally be issued to the original payment method.

We aim to process approved refunds within five to ten (5–10) business days. The financial institution or payment provider may require additional time to post the funds.

Refunds may be full or partial depending on the circumstances, the purchased offering, and applicable law.

If an approved refund removes eligibility for bundled digital access, those benefits may be discontinued as described in Section 5.

8. Chargebacks and Payment Disputes

If you believe a charge was made in error, please contact our support team so we can review the issue.

Payment disputes and chargebacks will be handled through the applicable payment processor.

A successful chargeback or payment reversal may result in the termination of access to products, services, or digital benefits associated with that transaction.

Nothing in this policy limits your lawful right to dispute a charge.

9. Exceptions and Legal Rights

Nothing in this policy limits any non-waivable rights or remedies provided under applicable consumer protection laws.

We reserve the right to review exceptional circumstances individually.

10. Contact Information

For questions about orders, refunds, or access, please contact:

Necia Boston Coaching / Bankable Beauty Hustle

Email: help@neciaboston.com

Website: https://NeciaBoston.com

Please include your order number and the email address associated with your purchase.